Contact
Kairo is built by a small team in Hofheim am Taunus, Germany. Here is where to turn with which question.
Support and app questions
Email us at support@kairocalories.com. It helps to include your iPhone model, iOS version and a short description of what happened. For a misrecognized meal, a screenshot helps. We answer in German and English.
Many answers are already in the help center.
Subscriptions, cancellation and refunds
Kairo is billed through Apple. You can cancel in iOS Settings under your name, then Subscriptions, then Kairo. Refunds are handled by Apple at reportaproblem.apple.com. For anything else about your subscription, our support helps. Prices and trial: pricing.
Privacy and your data
Request access to, correction, export or deletion of your data under the GDPR with a short email to support@kairocalories.com. You can also delete your account directly in the app at any time. Details are in the privacy policy.
Report content in groups
You can report unlawful or offensive content in groups directly in the app or by email to support@kairocalories.com. Please name the group and the affected post.
Press, creators and AI agents
Press inquiries and partnerships also go to support@kairocalories.com. Creators find the partner program at creators.kairocalories.com. To connect an AI assistant to Kairo, see mcp.kairocalories.com and the technical guide in auth.md.
Postal address
Dr.-Rohmer-Weg 11
65719 Hofheim am Taunus
Germany
All legally required details are in the Legal Notice.